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CSC 2.0 Scheme

Important Scheme Information

Under the Digital India programme, at least one CSC (preferably more than one) is envisaged in 2.5 lakh Gram Panchayats for delivery of various electronic services to citizens across rural India. This would include strengthening and integrating the existing 100,000 CSCs under the CSC scheme and making operational an additional 1.5 lakh CSCs in Gram Panchayats.

CSC 2.0 is a service delivery oriented entrepreneurship model with a large bouquet of services made available for the citizens through optimum utilization of infrastructure already created in the form of SWAN, SSDG, e-District, SDC, and NOFN/BharatNet.

Objectives of CSC 2.0

  • Non-discriminatory access to e-Services for rural citizens by making CSCs complete service delivery centres, utilizing the infrastructure already created in terms of other Mission Mode Projects.
  • Expansion of self-sustaining CSC network till the Gram Panchayat level – 2.5 lakh CSCs, i.e. at least one CSC per Gram Panchayat, more than one preferred.
  • Empowering District e-Governance Society (DeGS) under the district administration for implementation.
  • Creating and strengthening the institutional framework for rollout and project management, thereby, supporting the State and District administrative machinery and handholding of VLEs through local language Help Desk support.
  • Enablement and consolidation of online services under single technology platform, thereby making the service delivery at CSCs accountable, transparent, efficient and traceable, with a technology-driven relationship between all stakeholders.
  • Providing Centralized Technological Platform for delivery of various services in a transparent manner to the citizens.
  • Increasing sustainability of VLEs by sharing maximum commission earned through delivery of e-services and encouraging women to join as VLEs.
 
Helpdesk No.
180030003468
Working Hours:
10am - 1pm & 2pm - 6pm.
VLEs to register their complaint at
helpdesk.csc.gov.in

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CSC Rozgarduniya

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